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RETURN24

Steelcase Leap V2 Ergonomic Office Chair - Remanufactured by Crandall

$62900

Build Your Chair Below, or Shop Authorized Return Leap Chairs, here.

Delivery and Shipping

Remanufactured Chairs are Currently Shipping in ~10-20 Business Days. All chairs are shipped partially disassembled via FedEx Ground. All chair prices include shipping within the continental United States.

We appreciate your patience with our extended shipping times during the holidays - our team is working as hard as we can to get every order out as quickly as we can :)

You will receive an email with tracking information as soon as your chair ships.

Fully assembled chair pickup at our Greenville, MI facility is always an option, reach out to our team for more information.

Buying in Bulk?

Chair Assembly Video

All of our chairs ship partially disassembled. Below is our assembly video for how to assemble your chair:

Description

  • Remanufactured: Original Steelcase V2 Leap chair expertly remanufactured.
  • Fully Customizable: Build the perfect chair for you.
  • All-Day Comfort: Sit pain-free for extended periods.
  • Ergonomic Design: Fully adjustable to support your productivity and well-being.
  • High-Quality Parts: New casters, arm pads, gas cylinder, seat foam, and upholstery.
  • Sustainable: Eco-friendly, sustainable remanufacturing process.
  • 12-Year Warranty: Comprehensive coverage for lasting peace of mind.
  • Risk-Free Trial: 30-day no-hassle returns with a pre-paid label and full refund.

Specifications

  • Chair Model
    Steelcase Leap V2
  • Overall Height
    38.5 in
  • Overall Width
    27 in
  • Overall Depth
    24.75 in
  • Seat Depth
    15.75 - 18.75 in
  • Seat Width
    19.25 in
  • Seat Height
    16 - 21 in
  • Back Height
    25 in
  • Arm Height
    7 - 11 in
  • Weight Capacity
    400 lb
  • Warranty
    12 Years

Reviews (1323)

Customer Reviews

Based on 1323 reviews
90%
(1194)
7%
(91)
2%
(23)
1%
(8)
1%
(7)
J
Jason T.
Satisfied!

The chair I received was in good condition. A little rust and some scratches here and there, but otherwise seems new. Everything works as expected. The instruction page and videos were helpful as well.

A
Anonymous

Great chair. No complaints.

C
Customer

So comfortable

A
A.G.
Did I get faulty parts?

Pros: Cushion and the fabric feels great! Building instructions were clear and fairly easy to do by yourself.
Cons: Ever since using this chair I've been getting discomfort in my neck and back. Taking measurements, the right side is a quarter inch lower on the the seat. The back piece is worse: The right side is noticeably further back than the left. Maybe warped plastic I don't know.
I did contact support, they said I should just try it out for a while, but yeah, something feels off after trying it for hours.

C
Clayton Y.
Amazing chair

Chair is amazing for a fantastic price. Very very comfortable. Was easy to purchase and customer service was fast to respond addressing any concerns I had. Shipping was fast and assembly instructions were easy to follow and perform.

Warranty / Returns

12-Year Warranty

We are proud to offer our industry-leading 12-year warranty on our chairs, ensuring lasting comfort and peace of mind. Our amazing customer service team is always ready to assist you throughout the warranty period.

30-Day Free Returns

Your satisfaction is our priority. With our 30-day free returns, you can return your chair within 30 days for a full refund—no questions asked. Chairs must be returned in original packing (please keep box until you're 100% sure you're keeping your chair). Limit 1 free chair return per customer.

  • Free shipping

    All Chairs Ship Free

  • 12 Year Warranty

    We Stand by Our Chairs

  • Satisfaction Guarantee

    30 Day Free Returns

  • Sustainable

    97% Reused or Recycled

Leap Chair Features & Adjustments

  • Lower Back Firmness

    Controls the amount of pressure pushing into your lower back, allowing you to fine-tune your level of lower back support.

  • LiveBack® Technology

    LiveBack® technology allows the chair back to flex and adjust dynamically to support you in any position.

  • Adjustable Lumbar Support

    Height-adjustable sliding lumbar support works with the lower back firmness to provide lumbar support just where you need it. Comes standard on all Crandall Leaps.

  • Variable Stop Tilt Lock

    Allows you to set the recline angle of the backrest in several positions (including upright back lock), providing more personalized support.

  • Fully Adjustable 4D Arms

    Armrests can be adjusted in height, width, pivot, and depth to support your arms comfortably while typing or resting.

  • Upper Back Force Tension

    Adjusts the amount of effort required to recline the chair, allowing you to find the perfect balance between support and movement.

  • Seat Depth Adjustment

    Allows you to adjust the depth of the seat to accommodate your leg length, ensuring proper support and comfort.

Our Remanufacturing Process

Redefining Comfort since 2002

For over two decades, Crandall has set the standard for remanufactured office chairs. Every Crandall V2 Leap chair is meticulously rebuilt from the ground up in our Greenville, Michigan facility. We don't just patch things up; we give every chair a new lease on life.

We believe in showing you exactly what goes into making a Crandall chair. Watch our in-depth video to see our entire remanufacturing process.

Experience Crandall comfort and quality. Your back will thank you.

Complete Chair Rebuild & Customization

Full Tear Down & Service

Each chair is meticulously disassembled down to its core components. Every part is thoroughly cleaned, rigorously tested, and finely tuned. Any necessary repairs are made, followed by a second round of testing by another technician to ensure that every chair is in like-new functional condition.

Each chair is meticulously disassembled down to its core components. Every part is thoroughly cleaned, rigorously tested, and finely tuned. Any necessary repairs are made, followed by a second round of testing by another technician to ensure that every chair is in like-new functional condition.

New Thicker Foam Seat Pad

Every chair gets a brand new, never sat in, foam seat pad. Our new seat pad is made in the USA of a same high-density molded foam material as the Steelcase OEM pads, but with an added 3/4″ thickness for extra comfort.

Every chair gets a brand new, never sat in, foam seat pad. Our new seat pad is made in the USA of a same high-density molded foam material as the Steelcase OEM pads, but with an added 3/4″ thickness for extra comfort.

Your Choice of Upholstery

Choose from over 30 commercial-grade fabric, vinyl, or leather options to personalize your chair. Reupholstered in-house to OEM specifications, your chair will not only look great but be durable for long-lasting use!

Choose from over 30 commercial-grade fabric, vinyl, or leather options to personalize your chair. Reupholstered in-house to OEM specifications, your chair will not only look great but be durable for long-lasting use!

Rebuilt 4D Arms & Upgraded Arm Pads

The 4D arm pivot mechanism is fully rebuilt with new pivot components and underlays to restore smooth, like-new 4D movement. We then install our upgraded arm pads (made in USA), which are slightly thicker and softer than the originals, providing enhanced comfort and support without sacrificing durability.

The 4D arm pivot mechanism is fully rebuilt with new pivot components and underlays to restore smooth, like-new 4D movement. We then install our upgraded arm pads (made in USA), which are slightly thicker and softer than the originals, providing enhanced comfort and support without sacrificing durability.

New Thicker Foam Back Pad (optional)

Upgrade your Steelcase Leap chair with our thicker, high-density molded foam back pad, inspired by the V1 Highback. Proudly made in the USA, this pad offers enhanced, contoured support for superior comfort.

Upgrade your Steelcase Leap chair with our thicker, high-density molded foam back pad, inspired by the V1 Highback. Proudly made in the USA, this pad offers enhanced, contoured support for superior comfort.

New Casters & Gas Cylinder

Each chair is equipped with a brand new heavy-duty gas cylinder for long-lasting, reliable performance. Additionally, new casters are installed to provide a smooth rolling experience, with various customization options available to suit your needs.

Each chair is equipped with a brand new heavy-duty gas cylinder for long-lasting, reliable performance. Additionally, new casters are installed to provide a smooth rolling experience, with various customization options available to suit your needs.

What Our Customers Are Saying

4.9 / 5 Stars - Based on 1,700+ Google Reviews

Jeremiah (Jay)

Source: Google Reviews

Well I have to be honest here folks.. I took the "Leap" 😅 and wow I am truly impressed with Crandall and this chair. The service was great, fast and efficient. [...]

Michael Z.

Source: Google Reviews

Chair was delivered ahead of schedule, as ordered, and in near pristine condition. Chair (Leap v2) is beautiful and very comfortable. 100% satisfied.

Jonathan C.

Source: Google Reviews

Great product and service. Will definitely recommend to friends.

Charles K

Source: Google Reviews

This is a great business that refurbishes high quality office chairs to your custom specifications. Their customer service department has a considerate and caring staff and made my purchase fast and easy. I love my beautiful blue chair.

Inepsa

Source: Google Reviews

Very happy with the remanufactured Steelcase Leap V2. Looks brand new, feels amazing to sit in. Perfect amount of adjustments! Such a massive upgrade from a cheap office chair.

UPDATE: 2 years later still as good as the day I got it. Bought a second one for my wife [...]

Benjamin M.

Source: Google Reviews

I cannot recommend Crandall Office highly enough! Purchased a Grade A Leap V2 from their website, which arrived at my door in less than a week's time. Everything about the chair looked pristine and could pass off as brand new. And the Customer Support team was phenomenal! Very happy with the overall experience!

Anne H.

Source: Google Reviews

I researched ergonomic office chairs for weeks before deciding to go with the refurbished Leap V2 from Crandall. [...] The thicker padding is very comfortable. I can't wait for their headrest to come out for the Leap! I highly recommend Crandall to anyone looking for an ergonomic office chair!

Michele L.

Source: Google Reviews

Great chair at a great price. Order shipped within days and arrived in perfect condition. Crandall was excellent to work with and I will keep them in mind for future needs

Mumen Ayyat

Source: Google Reviews

Very easy to use website and order system. I bought my chair on sale and it was delivered before the promised date. The company was honest on what the product was described as. Packaging was amazing and very neat, installation was a breeze with the online videos and included pamphlet. I would order from Crandall again and would advise my friends to use their website.

Ali S.

Source: Google Reviews

Everything about this was 100% awesome. The Steelcase Criterion chair is fabulous, looks and works amazing. Finally I can reach the floor! Its was 99% assembled, all I had to do was put the back on. And of course, the best part of any delivery - the cats love the box.

Frequently Asked Questions

When Will My Chair Ship?

We provide up to date production lead time estimates under the "Delivery and Shipping" section of each product page. You will receive an email with tracking information as soon as your chair is on it's way to you.

What Year was My Chair Made?

Every used inventory we get is different, but most of the Leap chairs we have in stock at this time were made between 2007-2016.

What Condition Can I Expect My Chair To Be In?

We strive to make your chair feel as close to new as possible by replacing all key components you use daily, including casters, gas cylinder, arm pads, seat foam, and fabric.

Where you might notice use or wear is on the plastic or frame surfaces, where minor scuffs, scrapes, or dings are normal and should be expected.

Chairs with significant damage are removed from inventory and used for parts.

Will My Chair Require Assembly?

Yes, all of our chairs ship partially disassembled, you can view the assembly video, below:

How Does the 12 Year Warranty Work?

All of our remanufactured Steelcase V2 Leap chairs are covered by our industry-leading 12 year warranty under normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship.

In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs, or tools needed are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 400lbs for the Steelcase V2 Leap Chair.

Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.

Click here to contact us to speak with our customer service team about any warranty issues.

How Do Returns Work?

We are confident you will love your chair, but if for any reason you don’t, contact us for a no-hassle free return within 30 days of receiving your chair. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected.

Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).

Chairs with custom fabric, leather, brisa, or chairs with significant visible wear or damage, will incur a 15% restocking fee.

Limit 1 free chair return per customer.

Can I Get Physical Fabric, Vinyl, or Leather Samples?

Yes, we are happy to send you physical fabric samples. Please reach out to our team via Chat (bottom right of your screen), or via our Contact Page, Here.

Do You Ship to Hawaii, Alaska, or Outside of the USA?

No, unfortunately we are not currently shipping chairs to Alaska, Hawaii, or outside of the United States at this time.

Do You Price Match?

We're confident that our chairs offer exceptional value. For over 20 years, we've perfected our remanufacturing process, ensuring the highest quality, backed by the industry's best warranty and return policy. This commitment to excellence is why we don't offer price matching.

Customer Reviews

Based on 1323 reviews
90%
(1194)
7%
(91)
2%
(23)
1%
(8)
1%
(7)
J
Jason T.
Satisfied!

The chair I received was in good condition. A little rust and some scratches here and there, but otherwise seems new. Everything works as expected. The instruction page and videos were helpful as well.

A
Anonymous

Great chair. No complaints.

C
Customer

So comfortable

A
A.G.
Did I get faulty parts?

Pros: Cushion and the fabric feels great! Building instructions were clear and fairly easy to do by yourself.
Cons: Ever since using this chair I've been getting discomfort in my neck and back. Taking measurements, the right side is a quarter inch lower on the the seat. The back piece is worse: The right side is noticeably further back than the left. Maybe warped plastic I don't know.
I did contact support, they said I should just try it out for a while, but yeah, something feels off after trying it for hours.

C
Clayton Y.
Amazing chair

Chair is amazing for a fantastic price. Very very comfortable. Was easy to purchase and customer service was fast to respond addressing any concerns I had. Shipping was fast and assembly instructions were easy to follow and perform.

Steelcase

Steelcase Leap V2 Ergonomic Office Chair - Remanufactured by Crandall

$62900
View product