Gently Used, Big Savings
What are Haworth Open Box Returns?
Haworth Open Box Returns are chairs returned to Haworth within the standard return window. Chairs are tested, inventoried, and offered at a discount exclusively through Crandall Office Furniture.
- Like-New Quality: Each chair undergoes a thorough inspection and testing process, ensuring it meets Haworth’s high standards.
- Affordable Premium Seating: Get renowned Haworth quality and ergonomics without the premium price tag.
- All OEM Components: Each chair is equipped with original Haworth parts and materials for authentic quality and performance.
Peace of Mind with Every Purchase
Enjoy confidence with every chair, backed by our 2-year warranty, so you get long-term value and comfort with zero risk.
Haworth Chairs Available
Frequently Asked Questions
Why Were These Chairs Retured?
Why Were These Chairs Retured?
Haworth provides a no-questions-asked free return policy for chairs purchased directly from their online store. Customers can return chairs for any reason, often due to personal preference, such as the chair not fitting well or dissatisfaction with the color.
Chairs returned for mechanical issues or damage are not included in this program.
What Condition Are These Chairs In?
What Condition Are These Chairs In?
Each chair is unique and may show light wear. Crandall Office Furniture inspects and photographs each returned chair, so you can see the actual chair you are purchasing and any imperfections.
Do These Chairs Require Assembly?
Do These Chairs Require Assembly?
Yes, all our chairs ship partially disassembled and require basic assembly. We provide clear instructions and videos to make setup easy, and our customer service team is always available if you need assistance!
How Does the 2 Year Warranty Work?
How Does the 2 Year Warranty Work?
All of our Haworth Open Box Return Chairs come with a 2-Year Warranty under normal usage. All working components are warranted for 2 years against manufacturing defects in material and workmanship.
In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs, or tools needed are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity.
Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.
Can I Return My Haworth Chair?
Can I Return My Haworth Chair?
Unfortunately Haworth Open Box Return Chairs are all sales final, and not eligible for return.
How Often are New Chairs Added? How Can I Be Notified?
How Often are New Chairs Added? How Can I Be Notified?
We add new chairs as frequently as possible, usually every week or two. To stay updated on our latest return chair listings, follow us on Facebook and Instagram, where we always announce when new inventory is available for purchase.
Can I Customize These Chairs or Select Fabrics?
Can I Customize These Chairs or Select Fabrics?
Unfortunately, chairs in the Haworth Open Box Returns program are not customizable.
If you’re looking to build a chair to your specifications, consider our remanufactured chairs instead.
Can I See Pictures of the Actual Chair I'm Buying?
Can I See Pictures of the Actual Chair I'm Buying?
Yes, each chair is assigned a unique number and photographed individually. This number is displayed above each chair so you can be confident you're purchasing the exact chair shown.
Are You a Haworth Dealer or Affiliated with Haworth?
Are You a Haworth Dealer or Affiliated with Haworth?
Crandall Office Furniture has a partnership agreement with Haworth to be able to resell open box return chairs. Beyond that, we are not a Haworth dealer, nor directly affiliated with Haworth.