Year End Sale

EXTRA 24% Off Returns (both Steelcase & Haworth)

RETURN24

9651 - Steelcase V2 Think - Grade A

$80240 $1,00300

Delivery and Shipping

Return chairs are Currently Shipping in ~3-10 Business Days. All chairs are shipped partially disassembled via FedEx Ground. All chair prices include shipping within the continental United States.

We appreciate your patience with our extended shipping times during the holidays - our team is working as hard as we can to get every order out as quickly as we can :)

You will receive an email with tracking information as soon as your chair ships.

Fully assembled chair pickup at our Greenville, MI facility is always an option, reach out to our team for more information.

Buying in Bulk?

Chair Assembly Video

All of our chairs ship partially disassembled. Below is our assembly video for how to assemble your chair:

Description

  • Steelcase Think: Smart, weight-activated chair that automatically adjusts to your movements for personalized ergonomic support.
  • Authorized Return: Chair returned to Steelcase within their return window.
  • All OEM: Chair is 100% OEM - no parts replaced with aftermarket.
  • 12-Year Warranty: Comprehensive coverage for lasting peace of mind.
  • Free Shipping & Returns: 14-day no-hassle returns with a pre-paid label and full refund.

Specifications

  • Chair Model
    Steelcase Think V2
  • Chair Grade
    Grade A - Like New
  • Frame Color
    Seagull
  • Arm Style
    No Arms (Armless)
  • Upholstery
    Mesh Back / Fabric Seat
  • Upholstery Line
    Era
  • Upholstery Code
    5ER9
  • Additional Lumbar
    Yes
  • Headrest
    No
  • Weight Capacity
    400 lb
  • Year Manufactured
    2024
  • Warranty
    12 Years

Warranty / Returns

12-Year Warranty

We are proud to offer our industry-leading 12-year warranty on all Steelcase Authorized Factory Return chairs, ensuring lasting comfort and peace of mind. Our amazing customer service team is always ready to assist you throughout the warranty period.

14-Day Free Returns

Your satisfaction is our priority. With our 14-day free returns on Steelcase Authorized Factory Returns you can return your chair within 14 days for a full refund—no questions asked. Chairs must be returned in original packing (please keep box until you're 100% sure you're keeping your chair).

  • Free shipping

    All Chairs Ship Free

  • 12 Year Warranty

    We Stand by Our Chairs

  • Satisfaction Guarantee

    14 Day Free Returns

  • Big Savings

    Save Big on Returns

Steelcase Think Chair Features & Adjustments

  • LiveBack® Technology

    LiveBack® technology in the back flexes and moves with you, supporting your spine throughout the day.

  • Adjustable Lumbar Support

    An optional height-adjustable sliding lumbar support works with the LiveBack design to provide lumbar support just where you need it.

  • Seat Depth Adjustment

    Tailor the seat depth to fit your body and leg length for improved circulation and comfort.

  • Variable Stop Tilt Lock

    Allows you to set the recline angle of the backrest in several positions (including upright back lock), providing more personalized support.

  • Fully Adjustable 4D Arms

    Optional 4D armrests can be adjusted in height, width, pivot, and depth to support your arms comfortably while typing or resting.

  • Weight-Activated Mechanism

    Recline with ease and let your body weight naturally control the tension. Choose between two settings: weight-activated or weight-activated with added tension for extra support.

Steelcase Authorized Factory Returns Program

Premium Office Chairs at Discounted Prices

Steelcase, like Crandall Office Furniture, offers a no-questions-asked return policy. Through the Steelcase Authorized Factory Returns program, we can provide high-quality, open-box Steelcase chairs at a discounted price. With minimal use, these chairs are usually in excellent condition, offering incredible value on premium ergonomic seating.

Each chair includes our 12-Year Warranty and a 14-Day Free Returns Policy.

What Our Customers Are Saying

Excellent

4.9

/ 5

based on 1,700+ reviews on

"Fantastic product description and delivery. I can’t believe they rated this a B tier chair – Crandall clearly has extremely high standards and I’m really glad I chose the product I did. Less waste and less price for an absolutely premium chair that I look forward to enjoying for many years to come." "Fantastic product description and delivery. I can’t believe they rated this a B tier chair – Crandall clearly has extremely... "Fantastic product description and delivery. I can’t believe they rated this a B tier chair – Crandall clearly has extremely high standards and I’m really glad I chose the product I did. Less waste and less price for an absolutely premium chair that I look forward to enjoying for many years to come."

"I couldn’t have asked for a better value! The defects that made this chair a “B” grade were so minor and cosmetic and well marked. The chair is so comfortable, leagues above my old one. Thank you Crandall for allowing me to own a wonderful chair at a far more reasonable price! I would happily buy from Crandall again!" "I couldn’t have asked for a better value! The defects that made this chair a “B” grade were so minor... "I couldn’t have asked for a better value! The defects that made this chair a “B” grade were so minor and cosmetic and well marked. The chair is so comfortable, leagues above my old one. Thank you Crandall for allowing me to own a wonderful chair at a far more reasonable price! I would happily buy from Crandall again!"

"The chair quality and customer service exceeded my expectations. I’m happy to support a business that keeps high quality furniture in service rather than a landfill, and offers affordable prices. I bought a chair for personal use but am recommending my company use this business to source all their office chairs in future." "The chair quality and customer service exceeded my expectations. I’m happy to support a business that keeps high quality furniture... "The chair quality and customer service exceeded my expectations. I’m happy to support a business that keeps high quality furniture in service rather than a landfill, and offers affordable prices. I bought a chair for personal use but am recommending my company use this business to source all their office chairs in future."

"One of the easiest purchases I’ve made. The price was fantastic and the chair looks basically brand new. It has helped my back tremendously. More importantly, Crandal packaged it extremely well and shipping was lightning fast. They even followed up multiple times to make sure I was happy with my purchase. I can’t recommend them enough. I will be returning to order another chair for my wife very soon!" "One of the easiest purchases I’ve made. The price was fantastic and the chair looks basically brand new. It has... "One of the easiest purchases I’ve made. The price was fantastic and the chair looks basically brand new. It has helped my back tremendously. More importantly, Crandal packaged it extremely well and shipping was lightning fast. They even followed up multiple times to make sure I was happy with my purchase. I can’t recommend them enough. I will be returning to order another chair for my wife very soon!"

"I’m absolutely thrilled with my recent purchase from Crandall Office Furniture! Not only did I snag an incredible deal on a brand-new home office chair—a savings I nearly missed out on by almost buying directly from the manufacturer—but the shipping was also remarkably fast, arriving in just a few days." "I’m absolutely thrilled with my recent purchase from Crandall Office Furniture! Not only did I snag an incredible deal on... "I’m absolutely thrilled with my recent purchase from Crandall Office Furniture! Not only did I snag an incredible deal on a brand-new home office chair—a savings I nearly missed out on by almost buying directly from the manufacturer—but the shipping was also remarkably fast, arriving in just a few days."

"I purchased a Leap V2 Grade A Authorized Return through Crandall Office and couldn’t be happier! The chair shipped much faster than I expected, and arrived well packaged and in perfect condition. The assembly instructions included from Crandall are top notch and make assembly so easy – I was done in 10 minutes. This is hands down the most comfortable desk chair I’ve ever used and I feel very secure knowing that my chair is backed by a warranty from Crandall. Thank you guys!" "I purchased a Leap V2 Grade A Authorized Return through Crandall Office and couldn’t be happier! The chair shipped much... "I purchased a Leap V2 Grade A Authorized Return through Crandall Office and couldn’t be happier! The chair shipped much faster than I expected, and arrived well packaged and in perfect condition. The assembly instructions included from Crandall are top notch and make assembly so easy – I was done in 10 minutes. This is hands down the most comfortable desk chair I’ve ever used and I feel very secure knowing that my chair is backed by a warranty from Crandall. Thank you guys!"

"Remarkable packaging, early, better than promised. Ordered based on glowing reviews of this supplier from online in-the-know sites, and had high expectations. That said, was not prepared to receive the product weeks before promise date, with minimal assembly required, in (I think) far better condition than described online. Terrific value for my money and I’m happy to make referrals." "Remarkable packaging, early, better than promised. Ordered based on glowing reviews of this supplier from online in-the-know sites, and had... "Remarkable packaging, early, better than promised. Ordered based on glowing reviews of this supplier from online in-the-know sites, and had high expectations. That said, was not prepared to receive the product weeks before promise date, with minimal assembly required, in (I think) far better condition than described online. Terrific value for my money and I’m happy to make referrals."

"The chair was in excellent condition and I would go so far as to say even better than represented. It was packed very securely for shipping. Assembly was super easy as guided by the very clear included instruction sheets. The chair is so comfortable, with a plethora of adjustments. It feels so solid, with no squeaks or rattles. I’m so very pleased I made this purchase!" "The chair was in excellent condition and I would go so far as to say even better than represented. It... "The chair was in excellent condition and I would go so far as to say even better than represented. It was packed very securely for shipping. Assembly was super easy as guided by the very clear included instruction sheets. The chair is so comfortable, with a plethora of adjustments. It feels so solid, with no squeaks or rattles. I’m so very pleased I made this purchase!"

Frequently Asked Questions

When Will My Chair Ship?

We provide up to date production lead time estimates under the "Delivery and Shipping" section of each product page.

You will receive an email with tracking information as soon as your chair is on it's way to you.

What Year was My Chair Made?

Chairs from the Steelcase Authorized Factory Returns program are usually under a year old when received, and the manufacturing year for each chair is listed in the product specifications.

Why Were These Chairs Returned?

Steelcase provides a no-questions-asked free return policy for chairs purchased directly from their online store. Customers can return chairs for any reason, often due to personal preference, such as the chair not fitting well or dissatisfaction with the color.

Chairs returned for mechanical issues or damage are not included in this program.

What Condition Are These Chairs In?

Each chair is unique and may show light wear. Crandall Office Furniture inspects and photographs each returned chair, so you can see the actual chair you are purchasing and any imperfections.

Will My Chair Require Assembly?

Yes, all of our chairs ship partially disassembled, you can view the assembly video, below:

How Does the 12 Year Warranty Work?

All of our Steelcase Authorized Factory Return Chairs come with a 12-Year Warranty under normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship.

In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs, or tools needed are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 400lbs for the Steelcase Think Chair.

Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.

How Do Returns Work?

We are confident you will love your chair, but if for any reason you don’t, contact us for a no-hassle free return within 14 days of receiving your chair. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected.

Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).

Click here to contact us to speak with our customer service team to get a return started.

How Often Are New Chairs Added?

We add new chairs as frequently as possible, usually every week or two. To stay updated on our latest return chair listings, follow us on Facebook and Instagram, where we always announce when new inventory is available for purchase.

Click Here to View the Crandall Office Facebook Page

Click Here to View the Crandall Office Instagram Page

Do You Ship to Hawaii, Alaska, or Outside of the USA?

No, unfortunately we are not currently shipping chairs to Alaska, Hawaii, or outside of the United States at this time.

Steelcase

9651 - Steelcase V2 Think - Grade A

$80240 $1,00300
View product