S-0816 - Steelcase V2 Think - Grade A
Delivery and Shipping
Delivery and Shipping
Return chairs are Currently Shipping in ~3-10 Business Days. All chairs are shipped partially disassembled via FedEx Ground. All chair prices include shipping within the continental United States.
We appreciate your patience with our extended shipping times during the holidays - our team is working as hard as we can to get every order out as quickly as we can :)
You will receive an email with tracking information as soon as your chair ships.
Fully assembled chair pickup at our Greenville, MI facility is always an option, reach out to our team for more information.
Buying in Bulk?
Buying in Bulk?
Looking to purchase 5 or more chairs?
Click Here to get a discounted chair quote for purchasing in quantity.
Chair Assembly Video
Chair Assembly Video
All of our chairs ship partially disassembled. Below is our assembly video for how to assemble your chair:
Description
Description
- Steelcase Think: Smart, weight-activated chair that automatically adjusts to your movements for personalized ergonomic support.
- Authorized Return: Chair returned to Steelcase within their return window.
- All OEM: Chair is 100% OEM - no parts replaced with aftermarket.
- 12-Year Warranty: Comprehensive coverage for lasting peace of mind.
- Free Shipping & Returns: 14-day no-hassle returns with a pre-paid label and full refund.
Specifications
Specifications
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Chair Model
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Chair Grade
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Frame Color
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Arm Style
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Upholstery
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Upholstery Line
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Upholstery Code
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Additional LumbarYes
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HeadrestNo
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Weight Capacity
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Year Manufactured
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Warranty
Warranty / Returns
Warranty / Returns
12-Year Warranty
We are proud to offer our industry-leading 12-year warranty on all Steelcase Authorized Factory Return chairs, ensuring lasting comfort and peace of mind. Our amazing customer service team is always ready to assist you throughout the warranty period.
14-Day Free Returns
Your satisfaction is our priority. With our 14-day free returns on Steelcase Authorized Factory Returns you can return your chair within 14 days for a full refund—no questions asked. Chairs must be returned in original packing (please keep box until you're 100% sure you're keeping your chair).
Steelcase Think Chair Features & Adjustments
Steelcase Authorized Factory Returns Program
Premium Office Chairs at Discounted Prices
Steelcase, like Crandall Office Furniture, offers a no-questions-asked return policy. Through the Steelcase Authorized Factory Returns program, we can provide high-quality, open-box Steelcase chairs at a discounted price. With minimal use, these chairs are usually in excellent condition, offering incredible value on premium ergonomic seating.
Each chair includes our 12-Year Warranty and a 14-Day Free Returns Policy.
What Our Customers Are Saying
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Frequently Asked Questions
When Will My Chair Ship?
When Will My Chair Ship?
We provide up to date production lead time estimates under the "Delivery and Shipping" section of each product page.
You will receive an email with tracking information as soon as your chair is on it's way to you.
What Year was My Chair Made?
What Year was My Chair Made?
Chairs from the Steelcase Authorized Factory Returns program are usually under a year old when received, and the manufacturing year for each chair is listed in the product specifications.
Why Were These Chairs Returned?
Why Were These Chairs Returned?
Steelcase provides a no-questions-asked free return policy for chairs purchased directly from their online store. Customers can return chairs for any reason, often due to personal preference, such as the chair not fitting well or dissatisfaction with the color.
Chairs returned for mechanical issues or damage are not included in this program.
What Condition Are These Chairs In?
What Condition Are These Chairs In?
Each chair is unique and may show light wear. Crandall Office Furniture inspects and photographs each returned chair, so you can see the actual chair you are purchasing and any imperfections.
Will My Chair Require Assembly?
Will My Chair Require Assembly?
Yes, all of our chairs ship partially disassembled, you can view the assembly video, below:
How Does the 12 Year Warranty Work?
How Does the 12 Year Warranty Work?
All of our Steelcase Authorized Factory Return Chairs come with a 12-Year Warranty under normal usage. All working components are warranted for 12 years against manufacturing defects in material and workmanship.
In the event of a failure, Crandall Office Furniture will send replacement parts with installation instructions – installation labor costs, or tools needed are not covered. In the event of a failure beyond repair, a replacement chair will be sent. This warranty is good up to the stated manufacturer’s weight limits / capacity, which is 400lbs for the Steelcase Think Chair.
Warranty is null and void if the product is subject to negligence, abuse, misuse, or modification. Warranty only applies to the product; Crandall Office Furniture is not responsible in any way for loss, inconvenience, or any other special damages caused by any defect.
How Do Returns Work?
How Do Returns Work?
We are confident you will love your chair, but if for any reason you don’t, contact us for a no-hassle free return within 14 days of receiving your chair. We’ll send you a return shipping label and refund your entire purchase price once the chair has been received and inspected.
Returned chairs must be in the same condition as received and returned in the original box. (please keep the box until you’re 100% sure you’re keeping the chair).
Click here to contact us to speak with our customer service team to get a return started.
How Often Are New Chairs Added?
How Often Are New Chairs Added?
We add new chairs as frequently as possible, usually every week or two. To stay updated on our latest return chair listings, follow us on Facebook and Instagram, where we always announce when new inventory is available for purchase.
Do You Ship to Hawaii, Alaska, or Outside of the USA?
Do You Ship to Hawaii, Alaska, or Outside of the USA?
No, unfortunately we are not currently shipping chairs to Alaska, Hawaii, or outside of the United States at this time.