Steelcase Authorized Factory Returns
Crandall Office Furniture is now proud to be offering Steelcase Authorized Factory Returned Office Chairs.
Like us, Steelcase has a free, no questions asked return policy on their chairs, and when a customer returns a chair, they are still in great shape. Through a partnership agreement with Steelcase, Crandall Office Furniture is now able to take these authorized returned chairs, and offer them to our customers at a reduced price.
All of these chairs come with our 12 Year Warranty, and a 14 Day Free Returns Policy.
Learn More About Our Authorized Returns Program- Product Type: Steelcase Authorized Factory Returned Office Chair
- Return Grade: Grade A - Steelcase Authorized Factory Return
- Brand: Steelcase
- Chair: Steelcase 442 Gesture
- Steelcase Fabric Line: Era
- Chair Fabric Color: 5ES7 - Era - Night Owl
- Chair Back Style: Gesture - Upholstered Wrap Back
- Chair Frame Color: Platinum Metallic Frame with Seagull Seat/Back - 6053
- Chair Base Color: Matches Frame Color
- Chair Arm Style: Gesture Fully Adjustable 360 Arms
- Chair Lumbar Support: Additional Lumbar Support
- Headrest: No Headrest
- Chair Height: Standard Chair Height
Date of Manufacture: 02/08/2024
Returned Chairs Grading
Understanding Steelcase Authorized Factory Returned Chair Grades
Grade A
Steelcase Authorized Factory Returns
Grade A Chairs are certified by Steelcase, Inc. as well as Crandall Office Furniture, Inc. to be in like-new condition both functionally and visually, and carry the name Steelcase Authorized Factory Returns.
Grade B
Grade B Returns Refurbished by Crandall
Grade B Chairs have been identified as chairs that require minor repairs or chairs with minor wear, scuffs, or stains on the chair frame or fabric by Steelcase. These chairs are evaluated and repaired by Crandall Office Furniture, and listed as Grade B Returns Refurbished by Crandall Office Furniture. All repairs or imperfections will be noted on each product listing for these chairs.
Grade C
Cycled into Remanufactured Chairs Program
Grade C Chairs are chairs that have noticeable or significant wear on either the chair frame or fabric. These chairs will be cycled into our remanufactured chairs program and sold as Crandall Office Furniture Remanufactured Chairs.
The chair came as described, but what I wasn’t expecting was that chip in the base was a chip in paint. I was under the impression that the base was white plastic like the rest of the chair, which it was black plastic panted white. The base could have used a coat of primer to help solve the issue.
I would leave 4.5 stars (only 4 out of 5), only because the inspector missed some deep gouges on the upper frame of the chair and not noted in the description. The chair is a very comfortable chair, nice color combination, and a good warranty. Much appreciated.
The chair itself is great and is essentially in new condition. The only nitpicks I have are that the packaging left a little to be desired as it appeared the assembly was sort of thrown into the box, making me wonder if there would be damage, especially since the box itself took a little bit of a beating getting here. The other nitpick is that if you’re a lighter person like I am then you may find the seat cushioning to cause a little soreness after sitting for a little while, however it may just need some time to break in. Those two bits aside the chair is excellent.
Excellent chair, with a wide range of customizations to fit a wide variety of body types
Great deal on a factory return chair. Had problem with chair height lever potentially from shipping damage, but luckily fixed it myself. Given deal on chair, would buy from this merchant.