Steelcase Authorized Factory Returns
Crandall Office Furniture is now proud to be offering Steelcase Authorized Factory Returned Office Chairs.
Like us, Steelcase has a free, no questions asked return policy on their chairs, and when a customer returns a chair, they are still in great shape. Through a partnership agreement with Steelcase, Crandall Office Furniture is now able to take these authorized returned chairs, and offer them to our customers at a reduced price.
All of these chairs come with our 12 Year Warranty, and a 14 Day Free Returns Policy.
Learn More About Our Authorized Returns Program- Product Type: Steelcase Authorized Factory Returned Office Chair
- Return Grade: Grade A - Steelcase Authorized Factory Return
- Brand: Steelcase
- Chair: Steelcase 435 - Series 1
- Steelcase Fabric Line: 3D Microknit, Cogent: Connect
- 3D Microknit Color: 5T29 - Graphite
- Chair Fabric Color: 5S25 - Cogent: Connect - Graphite
- Chair Back Style: Series 1 - 3D Microknit
- Chair Frame Color: Black Frame - 6205
- Chair Base Color: Matches Frame Color
- Chair Arm Style: Series 1 - 4-Way Adjustable Arms
- Chair Lumbar Support: Additional Lumbar Support
- Chair Height: Standard Chair Height
Date of Manufacture: 2020
Returned Chairs Grading
Understanding Steelcase Authorized Factory Returned Chair Grades
Grade A
Steelcase Authorized Factory Returns
Grade A Chairs are certified by Steelcase, Inc. as well as Crandall Office Furniture, Inc. to be in like-new condition both functionally and visually, and carry the name Steelcase Authorized Factory Returns.
Grade B
Grade B Returns Refurbished by Crandall
Grade B Chairs have been identified as chairs that require minor repairs or chairs with minor wear, scuffs, or stains on the chair frame or fabric by Steelcase. These chairs are evaluated and repaired by Crandall Office Furniture, and listed as Grade B Returns Refurbished by Crandall Office Furniture. All repairs or imperfections will be noted on each product listing for these chairs.
Grade C
Cycled into Remanufactured Chairs Program
Grade C Chairs are chairs that have noticeable or significant wear on either the chair frame or fabric. These chairs will be cycled into our remanufactured chairs program and sold as Crandall Office Furniture Remanufactured Chairs.
Anonymous (verified owner) –
United States
Great product and service experience overall with Crandall furniture, and great chair that looks good as new to me and easy to assemble in minutes! They were very responsive (sub-1day) when I accidentally picked the wrong casters for my order and got it switched for me. One small consideration (which may just be user error) is the seat depth slide mechanism on my series 1 steelcase chair is locked at closest position to the back of the chair but still shifts an inch or so when I first lean my bottom back in the chair as if it’s changing depth while locked….will keep a lookout for that and update review as needed but overall great chair, super fast shipping and good customer experience!