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30% Off Steelcase Authorized Returns - Use Code SAFR30 | ✋ 5% Off Everything Else w/ Code HIGHFIVE

30% Off Steelcase Authorized Returns - Use Code SAFR30 | ✋ 5% Off Everything Else w/ Code HIGHFIVE

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Tag Archives: V2 Think

General

Complete Adjustment Guide For Steelcase V2 Leap Chair

Posted on September 27, 2021July 30, 2024 by David Crandall

27
Sep

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Posted in General | Tagged Adjustment Guide, Steelcase, V2 Think Leave a comment

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We strive every day to run our company based around our core values; customer service, innovation, sustainability, and most importantly loyalty to our employees & customers.

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04
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Steelcase Office Chairs Ranked: Which One is Right for You?
03
Sep

What is the best office chair for someone over 6Ft tall?
03
Sep

How to Sit Ergonomically in an Office Chair for Maximum Comfort and Productivity
28
Aug

How to Assemble Your Steelcase Series 2 Chair from Crandall Office Furniture
28
Aug

Step-by-Step Guide to Replacing the Gas Cylinder on a Steelcase Criterion Chair

Recent Comments

Adam Hiler on Refurbished Herman Miller Mirra 2 Chair
Bill on Remanufactured Steelcase 462 Leap V2 Office Chair
Amos Hutchins on S-0518 – Steelcase V2 Leap – Grade A
Cynthia on Refurbished Herman Miller Aeron Classic Chair – Size B
Zef on S-0196 – Steelcase Gesture – Grade A

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We're the Chair Guys!

Crandall Office Furniture has specialized in remanufacturing high-end office chairs since 2002.

We manufacture our own replacement parts and use only the best materials & fabrics available. Our main focus has always been quality and affordability.

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What Our Customers Say:

Google Rating

4.9

Based on 1715 reviews

Crandall Office Furniture, Inc.

4.9

review us on See all reviews

1729539000

Was really surprised as to the quality of the price & service.I bought one of the open-box like new chairs, however I don't think getting one of the refurbished ones would've been a bad call either. In the photos of each of the chairs, they very clearly mark any blemishes or damage present so you know 100% what you're getting before you buy it. The price is also incredible. I got my Steelcase Gesture for ~50% off the normal price - an absolute steal for something that was basically brand new.Shipping was a little spooky as the majority of the padding was just thick paper, however my chair arrived completely undamaged.Thank you so much!

1729535470

Chair arrived in perfect condition. Fast delivery. Great customer service.

1729520526

Excellent service. Chair was packaged and shipped perfectly. Will purchase again.

1729347745

Chair was delivered ahead of schedule, as ordered, and in near pristine condition. Chair (Leap v2) is beautiful and very comfortable. 100% satisfied.

1729125870

Well I have to be honest here folks.. I took the "Leap" 😅and wow I am truly impressed with Crandall and this chair. The service was great, fast and efficient.. I think my only "small" gripe would be, that the seat extend maybe an inch further out, and thats it..other than that I am very pleased and very much looking forward to the future headrest Crandall is developing for this piece of ergonomic art (a mix of comfort and tru ergonomics) this is from someone who understands back PAIN, This chair does help with that if you take your time on settup and just allowing yourself to get used to it correcting your posture for YOU ..so take the LEAP folks - g.f.i. , ull be pleased (JUST watch the install instructions more than once before u jump rt in lol believe me. Maybe 3x,s.. btw I'm not a bot just for you doubters.

1729105806

I live in a more remote area without access to used office furniture, and wanted something ergonomic but not eye-watering (ex. new Aeron or Leap). I read about Crandall on Reddit and ordered a re-manufactured Leap v1. The chair came earlier than promised, and was packaged well. The printed instructions and YouTube videos about assembly and adjustments were very helpful. The only hiccup was that I needed to buy a 12" handled screwdriver to remove the seat cushion once I realized the set screw on the gas cylinder needed adjustment. The fabric, armpads, casters, and gas cylinder all seemed new.

1729102737

I would like to leave a 0 star if possible. I purchased a Leap V1 18 months ago. As of recently, when I sit down the bottom foam is completed worn away and I can feel all the sharp metal pieces below me. (Also I am 185 pound male, not large). I reached out to get this replaced under the 12 year warranty, but they stated this is normal wear and tear. I don't see how the foam being completely flattened in only a year and a half is normal wear and tear. For over 500 dollars this is unacceptable. A 200 dollar amazon chair will at least last 2 years.

1729058752

Just got my Crandall Steelcase Leap V2 today and it is the best office chair I've sat on ever. The chair looks brand new, and the quality is top tier.

1729047783

After watching the videos detailing the level of effort that goes into Crandall's refurbishment process, I felt comfortable placing an order for a refurbished Herman Miller Mirra 2 chair. When it arrived it was like new, and it is now a welcome addition to my home office. I would certainly buy from Crandall Office Furniture again.

1729034608

Chair arrived in good shape. Not sure, however, how comfortable it is. Back/lumber support is good; mesh seat is maybe less comfortable than I expected.

1729005109

Great ordering experience. Product came faster than expected.

1729001773

I ordered a refurbished Steelcase Leap V2 from Crandall Office and it arrived in “as new “ condition. I love their business model (saving our resources by not putting more plastic in our landfills) and the price is nearly half of what Steelcase is asking for new. I can easily recommend Crandall for anyone considering going this route, and I eagerly await their Leap V2 headrest release.One thing I would like to see for future releases are color options that are less “sports team” and more muted, natural tones that would appear elsewhere in the home. I almost went with the wool option just for a more designerly look, but didn’t want to deal with pilling and sitting on wool in the middle of summer. In the end I went for Bioknit in Pebble. The fabric has a nice feel and seems like it will easily last for years of daily use.

1728940639

I recently purchased the Steelcase Leap2 (authorized return) and am extremely pleased with the quality, customer service, and warranty. The chair was like New, and I highly recommend Crandall!

1728910530

Picked up an open box Leap from Crandall with rollerblade wheels. It came with easy install instructions, looks fantastic, and is by far the best office chair I have ever owned! If you're looking for affordable ergonomic office chairs from a quality company, Crandall is the place.

1728791674

This is my second chair from Crandall. My first chair is a reconditioned Steelcase Criterion that I got 2 years and has been great. I just started a WFH job and wanted another chair for my home office. I went with a new grade A factory return Steelcase Amia. Chair is in perfect condition and is working great.I used to buy cheaper chairs from local places but they never lasted very long. When you get one of these chairs you will instantly know why they cost more. They have a lot more adjustments, are more comfortable and are built much better. They are significantly heavier than your cheaper chair due to being built a lot more robust. A brand new one is very expensive which is where Crandall comes in, be it a new return or reconditioned you get the super high quality chair at a more affordable price. In the long run it saves you money over a cheaper chair that only lasts a few years.

Jonathan Chapman

1728766324

Great product and service. Will definitely recommend to friends.

1728755315

I needed replacement arm pads for my Steelcase Leap V2, they had a couple of choices, I went with the new thicker/softer. They arrived fairly quickly, the installation was easy (I would recommend starting the screws in each hole before attempting to install). This was my second purchase from them and it was perfect.

1728505696

This was my first investment in a real quality chair and Crandall Office Furnitare did not disappoint. My chair came earlier than expected and was packaged EXTREMELY well.I ordered an authorized factory return Steelcase Gesture with Headrest Grade A & if I hadn't ordered it myself, I would've believed it to be BRAND NEW. Set up was an absolute breeze. They include paper directions along with a QR code for a video which is less than 2 minutes long.Overall, A+++ experience & I wouldn't hesitate to purchase from them again.

Quoc “Andy” Luong

1728307467

This was my first time purchasing from Crandall so I didn’t know what to expect. I picked a factory return Steelcase chair. It arrived sooner than estimated. The box was well packaged and the chair came disassembled. However, there were clear instructions on how to put everything together, which took about 10 minutes. From my initially inspection of the chair, I did not find anything wrong. This is my 3rd week sitting in the chair and so far so good. I came from a very, very old office chair and after updating my office, I decided to splurge on a nice chair. Since these Steelcase chairs can get up there in price, it’s nice to see that Crandall offer such a great deal, especially if they are offering additional discount on top of the already great price. Overall, it was a great experience! If you’re looking for a great office chair, I highly recommend this company. Thank you!

1728235481

1728012141

Bought two chairs. Arrived on schedule and both looked as good as new. Would buy from again

Toby Ceselski (Kagato)

1727832759

Ordered a replacement seat pad for my aging Leap v2 and couldn't be happier. The thicker pad makes a noticeable difference in comfort for long sits. Fortunately they validate the order with you as I had initially selected the wrong model and Sheri was able to quickly correct it all.

1727806257

Super fast shipping, great instructions. Better than buying the chair from Steelcase (and half the price).

1727794951

I wanted to upgrade my home office chair, and my top choice was the Steelcase Amia chair. The Amia, for instance, has widely moveable armrests that do not get in the way of sitting close to your desk. Crandall's completely refurbished Amia was just what I was looking for, at a reasonable price.

1727729739

Chair is amazing. Had some disagreements with customer service but that was more of a personal thing. Still 10/10 chair

1727722017

Great experience with Crandall from start to finish. Love my new chair and would 100% recommend them to anyone who is out there looking for one.

1727715284

I bought a used Leap V2 with old cushions from a local office supplier and looked to Crandall to replace the cushions. Selected the kiwi color after researching on their website, their YouTube, and Reddit. I needed the delivery delayed and they very easily accommodated my request. The product arrived promptly and after following their YouTube videos, was a breeze to replace. The return process to return the old cushions for a deposit was even simpler and my deposit was promptly received. The cushions are BEAUTIFUL and it’s clear there was purposeful design. Proud to support a small business. I would definitely support them again if I ever wanted to upgrade to the leather options (which look fantastic albeit pricey)

1727702611

Purchased height adjustment cylinder and new upholstery (back and seat) for Leap v2 office chair. All items fit perfectly and were easy to install using instructions provided by Crandall's. Chair is like new again. Excellent shopping experience and quick shipping, highly recommend Crandall Office Furniture..

1727575685

1727549365

Great customer service, products, and informative YouTube videos!I purchased a replacement lift cylinder for my Aeron chair after the original part broke. After some quick research I found Crandall Office Furniture to be the best source for a replacement part. There was even a video detailing the steps it would take to do the replacement myself. The cylinder arrived and worked perfectly after installing it, and I'm extremely happy that I could bring my chair back to working order with a simple fix!

Jeffrey Nagun-White

1727542819

To be perfectly honest, I was quite skeptical about spending so much money on an office chair yet alone one that was a factory return. After doing quite a bit of online research I finally decided on the Steelcase Gesture chair from Crandall Office Furniture. Let me just say that my expectations were not just met but exceeded completely. I had several questions before the actual purchase and Crandall was super quick to respond and even sent me photos of the chair from their warehouse. The chair arrived within a few days and was packed as if brand new. Set up was a breeze and the included links to online videos for set up were super helpful. I absolutely love this chair and I can’t say enough good things about the entire Crandall experience. They were so friendly, helpful and professional and I feel like I honestly purchased a brand new chair but without paying the full retail price. Thanks Crandall Office Furniture for such a great transaction and online purchase experience!

1727539942

Great chairs, great quality, and great customer service. Highly recommend.

Landreth Mack Baugh III

1727402225

Chair was in new condition for half the price buying it direct from the manufacturer. My first return was free as well and I'm very satisfied with my final choice. These are the guys to buy from for sure.

1727133875

High quality refurbished office furniture came with decent delivery speed.

1727020227

Ordered online, delivery was great. The Aeron feels amazing and was in great condition. Saved over $1000 compared to a new Aeron, and it only had a few minor scratches on the legs, which is fine since it was previously used.

1726781821

Excellent chairs and even better customer service! They went out of their way to help me on an issue I had with the chair I ordered from them. It wasn't anything they had to help with but they still came through! 10/10 do recommend

1726681156

This is a great business that refurbishes high quality office chairs to your custom specifications. Their customer service department has a considerate and caring staff and made my purchase fast and easy. I love my beautiful blue chair

Callahan McGinty

1726586984

Very nice, like new condition.

1726558473

1726499017

I ordered a refurbished leap v2 chair from Crandall. I love the chair and I honestly cannot tell what is not new. It was easy to install and feels just as good or better than the new one I tested out.The customer service was excellent. I ordered a week or so before labor day only to find a sale the next day. A quick email and I was given the sale price as my order had not shipped yet. It was great experience and I would totally recommend it to anyone looking for a quality chair.

1726422402

I purchased a replacement cylinder for my steelcase gesture chair. Great price, it arrived quickly, and worked perfectly. The provided instructional video made the repair a breeze too. Thank you!

1726062565

Took a bit to arrive, but was 100% worth the wait.Leap was easy to assemble and having used it for 2 months can say was absolutely worth the $600.

1726009943

The right product, arrived quickly, no hassle.

1725997594

A+ - Easy purchase and quality product. Quick and easy exchange which helped revitalize my Steelcase Leap 2. The cushion on the chair was completely worn out and with minimal effort and reasonable cost I was able to swap the cushion with a new cushion from Crandall Office Furniture. I would order from Crandall again.

1725977711

Very happy with the remanufactured Steelcase Leap V2. Looks brand new, feels amazing to sit in. Perfect amount of adjustments! Such a massive upgrade from a cheap office chair.UPDATE: 2 years later still as good as the day I got it. Bought a second one for my wife with custom fabric on it shortly after I got mine. It still looks brand new.I sit in my chair and code and develop software for upwards of 14hrs a day. I could not do that without a chair like this one. I used to have back pain after an hour of sitting in a classic leather office chair or one of those mesh back styled chairs. Even gaming chairs you just can't sit in for as long as you can with something like this.

1725933070

So much more comfy than my last chair, can't believe it took me this long to make the switch.

1725929329

Had a great experience with Crandall Office Furniture!

Chris Fleischer

1725912804

Got new seat and chair back for my Leap 2. Couldn’t be happier as my chair is like new, possibly better because of the additional padding! Saved me a ton of money and the whole process was simple and easy! Although still awaiting my deposit refund which seems to be taking a while.

1725901880

Bought a refurbed steelcase office chair. Arrived in a jiffy and was impossible to tell from a brand new chair. Would do it again in a heartbeat.

1725901206

Fast shipping and they has the replacement parts for my Leap chair, where others did not.

Copyright 2024 © Crandall Office Furniture, Inc. Address: 608 Callaghan St., Greenville, MI 48838 | 616-682-0110

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